Change your password

Set a new sign-in password for your Box. You need your current password and a device that is already signed in (Sign in and add devices).

Change your password

1. Go to box.local.
2. Tap Settings at the top right, then Settings in the menu.

3. Tap Sign-in in the settings list. On a phone, the list is at the top.

4. Type your Current password.
5. Type a New password of at least 12 characters, then type it again in Confirm new password.
6. Tap Save.

The Box returns you to the chat page. Devices already signed in stay signed in; new devices need the new password.

If something goes wrong

The Box stays on Change password and shows a message above the fields:

• Current password isn't right. Retype the password you sign in with now.
• New password and confirmation don't match. Retype both. Tick Show passwords to compare them.
• New password must be at least 12 characters. Choose a longer one. A short phrase works well.
• New password must be different from the current one. Choose a different password.
• Forgot your password, but a device is still signed in. Keep using that device. To add another device, use Settings, then Pair a device (Sign in and add devices).
• Forgot your password and need to change it, or no device is signed in. Email michael.maddison@voxcura.io.

More help: Get help.